Strategic Technology Executive
Bringing together an entrepreneurial spirit deeply rooting in building and running business and a deep passion for technology, I’m a versatile IT executive leader with more than 15 years of experience developing and deploying best-in-class enterprise strategies and architectures. I’ve a proven history for driving business technology needs, architecting strategic plans, and departmental management in the technology space and a track record for delivering high quality work for my clients and employers. As a strong leader, I'm also able to define effective project roadmaps with clear milestones that allow team members to produce optimal deliverables in a collaborative environment. In addition, in my history as a CIO and a Service Delivery Manager, I've allocated and administered IT budgets, sales budgets and quota, purchasing, and procurement.
Specialties: Providing strategic planning and oversight to traditional organizations and web-based properties, helping to grow and nurture their business to the full potential through the creative use and implementation of technology systems in the enterprise.
04 June 1985 – Park Ridge, IL
Director of IT - November 2018 - Current
I plan, direct, and manage the IT department to ensure the development and implementation of efficient systems and computer operations to meet current and future decision-making requirements. I also collaborate with cross-functional leaders to provide end users have technologies that help deliver positive customer interactions internally and externally. Chief among these goals is the implementation of our new, cutting-edge OSS/BSS system expected to go live in mid-2019 and to lead the implementation team in charge of the roll-out.
Chairman & CEO - May 2018 - Current
JMFJ, Ltd. is a holding company for my portfolio of side projects including a number of podcasts, management consulting, and speaking engagements.
Director, IT - January 2014 - November 2018
Manage all aspects of in-house technology adoption and implementation, from on premise hardware and software to third-party vendors with Cloud-hosted applications and services. Achieve absolutely uptime for all internal systems used by our round-the-clock support and implementation staff, including internal and external customers and users. Expand IT operations from one existing employee to a team dedicated to end-user satisfaction and support. Use ITIL-backed ITSM practices to organize department practices, project management, and follow-through on delivery to end-users. Oversee internal compliance and security functions pursuant to AT-101, SOC 2 and the Trust Service Principles. industry-leading security and compliance program unmatched by competitors and vendors alike.
HBR Consulting, Inc.
Manager - July 2012 - October 2013
Provided strategic consulting to law firm and legal industry clients, focused on technology initiatives and implementation of information systems for end-users. Primary duties focused on project and program management, implementation planning, and strategic consulting on technology roadmaps. Delivered high-level insight to law firm management on upcoming trends in technology and the tools they needed to continue being competitive in their industry segments.
Client Technology Officer - September 2010 - July 2012
Directed strategic planning and execution for service delivery in the Midwest region, guided daily client service management, new client on-boarding, and new service turn-ups. Spearheaded a team of on-site engineers and remote technical support representatives providing comprehensive tiered service and support. Guided centralized Managed Services team in deploying and managing large-scale distributed monitoring and implementing patches for over 120 banking clients.
Riverside Consulting Group, Ltd.
CIO - October 2005 - September 2010
Lead client engagements valued up to $1.5 million, including implementation projects for ERP systems, business intelligence applications, and the first Microsoft Hosting Program solution in the industry to leverage a consolidated server architecture. Manage hands-on data center and network administration, including allocating the budget toward initial roll-out, ongoing maintenance, and upgrades of hardware for managed services environment. Monitor uptime and performance for hosted services. Drive new business by nurturing client relationships. Liaise with independent contractors to procure additional services depending on client needs.
Web Designer - March 1997 - October 2005
Launched a successful independent consulting firm focused on OEM hardware supply, which later transitioned into business technology consulting. Established business operating procedures and managed daily operations. Recruited a team of 37 independent consultants and 15 full-time employees, building a pool of qualified talent focused on multi-scale, multi-site project implementation. Planned and executed high-profile HATP solutions for global MS Exchange deployments. Architected security solutions using cost-effective hardware and software to provide maximum business security. Retained local contractors to provide additional client services.
Leadership and Management Skills
100% CompleteComunication 100%
90% CompleteLeadership 90%
90% CompleteConfidence 90%
100% CompleteTechnical Team Building 100%
90% CompleteSecurity 90%
100% CompleteTechnology Strategy 100%
90% CompleteProgram Management 90%
100% CompleteOutsourcing 100%
75% CompleteBusiness Process Management 75%
Tools and Technology
90% CompleteEnterprise Software 90%
100% CompleteWindows Server 100%
75% CompleteActive Directory 75%
90% CompleteMicrosoft Exchange 90%
BA - ADVANCED MANAGEMENT
Columbia College Chicago, Chicago, Illinois - 2019
Columbia College Chicago is an independent, non-profit liberal arts college specializing in arts and media disciplines, with more than 8,000 students pursuing degrees in more than 100 undergraduate and 15 graduate degree programs. Founded in 1890, the school is located in the South Loop district of Chicago, Illinois. It is accredited by the Higher Learning Commission.
The BA in Advanced Management gives students the opportunity to deepen their quantitative and qualitative abilities, expand their business intelligence, and sharpen their strategic planning competencies so that they can pursue careers in a range of organizations.
Graduated Summa Cum Laude
Bartlett High School, Bartlett, Illinois - Graduated May 2003
Bartlett High School, or BHS, is a public four-year high school located in Bartlett, Illinois, a northwest suburb of Chicago, Illinois. It is part of Elgin Area School District U46, and was opened in August 1997 as the fourth high school in the district. Located approximately 35 miles west of Chicago, Bartlett High School serves a diverse community from a wide range of socioeconomic, educational, and ethnic backgrounds.
Chicago Center for Music Education
Board of Directors - September 2010 - November 2015
For 27 years, the Suzuki-Orff School of Music has built a tradition of music in the lives of our students and their families. We provide an engaging, relaxed approach to music education that helps children develop a healthy love for music that will last a lifetime.
The board holds primary responsibility to oversee the finances and delegate management of the school to the Executive Director, while being ambassadors for the school among the community.
The Nabu Foundation
Chairman - September 2004 – January 2012
Served as Chairman of the Board of the 503(c)(3) philanthropic arm of Nabu Group, Ltd., The Nabu Foundation, from the inception of the board until 2010. After stepping down as Chairman, was appointed Chairman Emeritus by the remaining board, given non-voting rights to attend board meetings, and allowed to provide guidance and insight into governance of the board until our sale to an undisclosed, for-profit organization in Q1 2012. As Chairman, I oversaw distribution of licensure funds from for-profit clients to non-profit ventures, as well as distributed free licensing of patent portfolio owned by Nabu Group, Ltd. to non-profit and public universities and schools around the country. The board consisted of five members, including myself, plus an executive director that ran the day-to-day operations of the Foundation in our absence.
Over the course of 8 years, the Foundation donated close to $9.7 Million in licensing fees to non-profit ventures, such as charter and alternative schools, educational research grants, and to the Bill and Melinda Gates Foundation for the furtherance of education inside of the United States. Proceeds from the funds helped to provide college and high school educations to tens of thousands of students across the nation, fulfilling the Foundation’s goal to help bring education to the inner-city, and bridge the gap between the served and the underserved with the same educational excellence for students from every walk of life.
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235 W. Van Buren St., Unit 3012, Chicago, IL 60607